Terms and conditions

Welcome to House of Essence Affair. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. Introduction

These Terms & Conditions apply to all visitors, users, and customers of the House of Essence Affair website. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these terms.

2. Intellectual Property Rights

Unless otherwise stated, all content available on this website, including but not limited to text, images, graphics, logos, product descriptions, designs, videos, icons, trademarks, and website layout, is the exclusive property of House of Essence Affair or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.

You may not:

  • Copy, reproduce, modify, distribute, or republish any website content without prior written permission.
  • Use our trademarks, logos, or branding without authorization.
  • Create derivative works based on our website or products.

3. Website Usage

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to our systems or servers.
  • Upload or transmit viruses, malware, or harmful code.
  • Engage in data mining, scraping, or automated data collection.
  • Interfere with the website's functionality or security.
  • Use the website for fraudulent or illegal activities.

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Product images are for illustrative purposes and actual packaging or color may vary slightly.
  • We reserve the right to correct pricing errors, inaccuracies, or omissions without prior notice.
  • Product availability is subject to change at any time.

5. Orders and Payments

By placing an order, you confirm that:

  • The information you provide is accurate and complete.
  • You are legally authorized to use the chosen payment method.
  • Your order constitutes an offer to purchase our products.

House of Essence Affair reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased by an individual customer.

Orders are confirmed only after successful payment and order acceptance.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed without prior notice. The price applicable to your order will be the one displayed at the time your order is placed.

Applicable taxes and shipping charges (if any) will be calculated during checkout.

7. Shipping

Shipping is governed by our Shipping Policy.

House of Essence Affair offers free standard shipping on orders containing two (2) or more perfume products. Delivery timelines are estimates and may vary due to courier delays or circumstances beyond our control.

8. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Due to hygiene and safety reasons, opened or used perfume products cannot be returned unless they are damaged, defective, or incorrectly delivered.

9. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities carried out under your account.

Please notify us immediately if you suspect unauthorized use of your account.

10. User Content

If you submit reviews, comments, photos, or other content to our website or social media platforms, you grant House of Essence Affair a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for promotional or business purposes.

You agree that your content:

  • Does not violate any law.
  • Does not infringe third-party rights.
  • Is not defamatory, offensive, abusive, or misleading.

We reserve the right to remove any user-generated content at our discretion.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Disclaimer of Warranties

This website and all products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, House of Essence Affair makes no warranties, express or implied, regarding:

  • The uninterrupted availability of the website.
  • The accuracy or completeness of website content.
  • The suitability of products for individual preferences or expectations.

Individual fragrance performance may vary depending on skin chemistry, climate, and usage.

13. Limitation of Liability

To the maximum extent permitted by law, House of Essence Affair, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use or inability to use the website.
  • Delays in shipping or delivery.
  • Product misuse.
  • Technical issues beyond our control.
  • Unauthorized access to user accounts.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless House of Essence Affair, its owners, employees, affiliates, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms & Conditions.
  • Your misuse of the website.
  • Your violation of applicable laws or third-party rights.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience.

House of Essence Affair does not control or endorse these websites and is not responsible for their content, privacy practices, or services.

16. Force Majeure

House of Essence Affair shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, strikes, government actions, transportation disruptions, internet outages, or other unforeseen circumstances.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy, constitute the entire agreement between you and House of Essence Affair regarding your use of this website.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in India.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact House of Essence Affair through the contact information provided on our website.